Shipping Policy

Thank you for choosing My Store for your online shopping needs. We understand the importance of efficient order processing and timely shipping, and we strive to provide you with the best possible service. Please take a moment to familiarize yourself with our order processing and shipping policies.

Order Processing

Once you have successfully placed your order, our dedicated team immediately begins processing it. We take pride in our efficient order processing system, which allows us to prepare your items for shipment as quickly as possible.

Please note that order processing could take up to 3 business days. During this time, our team carefully verifies your order details, ensures the availability of the products, and prepares them for shipment. Rest assured that we prioritize accuracy and quality control to ensure that you receive exactly what you ordered.

Shipping

After your order has been processed, it will be shipped to the address provided during checkout. We work with reliable shipping partners to ensure that your package arrives safely and on time.

Shipping times may vary depending on your location and the shipping method selected. Once your package has been shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the progress of your shipment and estimate its expected delivery date.

Lost Packages

In the rare event that your package gets lost in transit, we understand the frustration this can cause. Rest assured that we are here to assist you in resolving the issue.

If you believe your package has been lost, please contact our customer support team as soon as possible. We will initiate an investigation with the shipping carrier to locate your package and resolve the situation promptly. Your satisfaction is our top priority, and we will work diligently to ensure that you receive your order or a suitable resolution.

Thank you for choosing My Store. We appreciate your business and look forward to serving you again in the future.